Menu
Crypto & Currency Exchange You Can Trust
BitTrust provides secure cryptocurrency exchange and foreign currency exchange services across Ontario. Below are answers to the most common questions about our services, verification process, payment methods, and transactions.
BitTrust is a Canadian cryptocurrency and currency exchange company offering secure in-person crypto exchange and foreign currency exchange services across Ontario.
Yes. BitTrust Inc. is a Canadian-registered Money Services Business (MSB) registered with FINTRAC under registration number M21441278.
BitTrust offers:
KYC (“Know Your Customer”) refers to the identity verification process required by financial institutions and regulated businesses. BitTrust performs identity verification to comply with Canadian anti-money laundering and compliance regulations.
Customers are required to provide valid government-issued photo identification, including:
Additional verification may be required depending on the transaction amount and compliance requirements.
BitTrust uses an instant verification system, allowing most customers to be verified within minutes.
Yes. International visitors may complete transactions using valid government-issued identification such as a passport, subject to compliance review and transaction monitoring requirements.
You can buy cryptocurrency instantly by visiting one of our BitTrust locations across Ontario, including Toronto, Mississauga, Thornhill, and Hamilton. Our staff will guide you through the process from start to finish.
You can sell cryptocurrency at any BitTrust location. Once the transaction has been confirmed, payment is processed quickly and securely.
BitTrust supports a wide range of cryptocurrencies, including:
And many other popular digital assets.
Payment methods may vary depending on verification level and transaction size. Available payment methods include:
Yes. Eligible customers can receive cash for cryptocurrency transactions completed at our locations.
Most cryptocurrency transactions are completed instantly or within the same day after payment and verification are confirmed. Processing times may vary depending on blockchain network activity.
Customers can:
BitTrust also supports high-volume OTC transactions for larger amounts.
Yes. BitTrust offers OTC services designed for large cryptocurrency transactions with personalized pricing, privacy, and dedicated support.
No. BitTrust does not provide ongoing custodial services and does not hold customer wallets or private keys outside the execution of transactions. Customers remain responsible for the security of their own wallets and assets.
Customer security is one of our highest priorities. BitTrust uses secure verification procedures, compliance monitoring, and in-person support to help provide a safe and professional transaction experience.
Absolutely. Our team is happy to help beginners understand cryptocurrency, answer questions, and assist with setting up a secure crypto wallet.
No. BitTrust does not provide financial, investment, legal, or tax advice. Customers are responsible for their own financial decisions and transactions.
Yes. Transaction fees and exchange rates vary depending on transaction amount, payment method, and market conditions. Larger transactions may qualify for better pricing and lower fees.
BitTrust offers foreign currency exchange services for a wide range of international currencies, including:
And many more global currencies.
Walk-ins are welcome at most BitTrust locations. However, for large cryptocurrency or currency exchange transactions, contacting us in advance is recommended.
BitTrust currently serves customers across Ontario, including:
No. Cryptocurrency transactions conducted on blockchain networks are generally irreversible once confirmed. Customers are responsible for ensuring wallet addresses and transaction details are accurate before completing a transaction.
Cryptocurrency markets are highly volatile and prices may change rapidly. Customers should understand the risks associated with digital assets before completing any transaction. BitTrust does not guarantee profits or investment returns.
You can contact BitTrust by phone, email, or by visiting one of our Ontario locations. Our team is available to assist with cryptocurrency exchange, currency exchange, and general inquiries.
COMPANY INFO